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Conflict Management Styles 2

The Avoiding Turtle
• Turtles adopt an avoiding or withdrawing conflict management style
• Turtles would rather hide and ignore conflict than resolve it; this leads them uncooperative and unassertive
• Turtles tend to give up personal goals and display passive behaviour creating lose-lose situations
• Advantage: may help to maintain relationships that would be hurt by conflict resolution
• Disadvantage: Conflicts remain unresolved, overuse of the style leads to others walking over them
• Appropriate times to use a Turtle Style:
o when the stakes are not high or issue is trivial
o when confrontation will hurt a working relationship
o when there is little chance of satisfying your wants
o when disruption outweighs benefit of conflict resolution
o when gathering information is more important than an immediate decision
o when others can more effectively resolve the conflict
o when time constraints demand a delay\


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